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Showing 81 to 90 of 15967 search results for FCA's Consumer Duty.

  1. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  2. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.

  3. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.

  4. Inside FCA Podcast: Explaining the Consumer Duty consumer understanding outcome [mp3]

    Published: 27/01/2023

  5. Contact us

    Last modified: 21/06/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.

  6. Recruiting, training and supervising staff

    Tasks for regulated firms Published: 06/08/2015 Last modified: 10/02/2023
    FCA provides information on recruiting, training and supervising staff.

  7. Cultural evolution: how culture must change to meet expectations

    Speeches Published: 26/06/2023 Last modified: 26/06/2023
    Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum.

  8. Our approach to consumers

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective.

  9. Critical issues in financial regulation: The FCA's perspective

    Speeches Published: 26/04/2022 Last modified: 28/04/2022
    Speech by our CEO, Nikhil Rathi, delivered at City Week 2022.

  10. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.