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Showing 152 to 161 of 885 search results for FCA's Financial Lives Survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

  3. Financial Lives 2022 survey: Credit and loans [pdf]

    Financial Lives Published: 26/07/2023
    These slides provide selected findings on credit and loans as part of the Financial LIves 2022 survey.

  4. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 01/07/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  5. Keeping pace with rising costs – improving financial inclusion for consumers

    Speeches Published: 01/06/2022 Last modified: 01/05/2024
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022

  6. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  7. GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

    Guidance consultations Published: 23/07/2019 Last modified: 23/07/2019
    Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable.

  8. Financial Lives 2022 survey: General insurance and protection [pdf]

    Financial Lives Published: 26/07/2023
    These slides provide selected findings on general insurance and protection as part of the Financial LIves 2022 survey.

  9. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

  10. Research Note: Deferred Payment Credit [pdf]

    Research notes Published: 31/10/2023
    Findings from the Financial Lives Survey.

  11. Financial Lives 2022 survey: Retail banking, savings and payments [pdf]

    Financial Lives Published: 26/07/2023
    These slides provide selected findings on retail banking, savings and paymentsas part of the Financial LIves 2022 survey.