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Showing 292 to 301 of 885 search results for FCA's Financial Lives Survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce

  3. Implementation group on changes to deliver switching options for mortgage prisoners

    Firms Published: 26/08/2019 Last modified: 24/06/2024
    The group assists industry in preparing for rule changes introduced in 2019 and to promote greater lending flexibility by firms.

  4. How implementing the Mortgage Market Review will shape the new market

    Speeches Published: 01/10/2013 Last modified: 03/10/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending, the FCA, at the Financial Services Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. 5 million pension savers could put their retirement savings at risk to scammers

    Press Releases Published: 07/08/2019 Last modified: 07/08/2019
    The FCA and The Pensions Regulator are warning the public about fraudsters targeting people’s retirement savings. This warning comes as new research suggests that 42% of pension savers, which would equate over 5 million people across the UK, could

  6. Greater support for people’s financial decisions, under regulator and government proposals

    Press Releases Published: 08/12/2023 Last modified: 08/12/2023
    The FCA and Government are seeking views, as part of the joint Advice Guidance Boundary Review, on three proposals to help people make more informed investment and pensions decisions.

  7. PS23/9: Finalised insurance guidance on supporting customers in financial difficulty’

    Policy statements Published: 03/07/2023 Last modified: 03/07/2023
    FCA summarises the feedback received to CP23/1 on insurance guidance for supporting customers in financial difficulty and set out response and finalised guidance.

  8. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  9. Financial watchdog puts banks on alert in fight against money laundering via the Post Office

    Press Releases Published: 24/04/2023 Last modified: 24/04/2023
    A series of measures designed to reduce the risk of money laundering via the Post Office have today been set out by the FCA. 

  10. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  11. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.