Search results
Showing 302 to 311 of 377 search results for FCA's latest Financial Lives survey.
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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
Financial promotions quarterly data 2022 Q3
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2022 to 30 September 2022. -
The institutionalisation of customer service
Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference -
FCA issues warning over ‘clone firm’ investment scams
With over £78 million stolen in clone firm investment scams and the number of reports for this scam type on the rise, we warn the public -
UK EMIR news
Read our archive of news relating to EMIR dating back to August 2013. -
It's time for an Enlightenment on financial inclusion
Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event. -
The fight against skimmers and scammers
Speech by Charles Randell, Chair of the FCA, delivered at the Cambridge Economic Crime Symposium. -
Retail banking: our review of Basic Bank Accounts
We have reviewed how retail banks provide information about Basic Bank Accounts. -
Diversity and inclusion: Driving change in our industry
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the ABI D&I Conference.