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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives 2024 survey: Frequently Asked Questions [pdf]
Frequently asked questions for consumers taking part in the FCA's Financial Lives 2024 survey. -
Financial Lives 2022: Key findings from the FCA’s Financial Lives May 2022 survey [pdf]
In this report the FCA presents its 2022 survey results alongside those from the earlier surveys in 2017 and 2020 to show trend data over the past 6 years. -
Video transcripts: Financial Lives Survey 2020 [pdf]
Transcripts for Covid-19’s impact on financial resilience and how those affected by Covid-19 are having to rein back their spending videos. -
Financial Lives Survey 2017: Data Tables: User Guide [pdf]
This guide provides key information about using the weighted data tables for the Financial Lives Survey 2017. The Financial Lives Survey 2017 is a robust large-scale quantitative survey, using random probability sampling to recruit respondents to a -
Financial Lives survey: Appendix A to the full report – Product holdings [pdf]
Appendix A provides detailed statistics on product holdings from the FCA's Financial Lives 2020 survey. It covers the proportion and number of UK adults who own one or more of over 100 financial products, or combinations of products. The appendix -
Financial Lives survey 2022: Appendix A: Product holdings [xlsx]
We cover just over 100 different products or groups of products in the Financial Lives survey. This document shows the proportions and numbers of UK adults holding them for 2017, 2020 and 2022. -
Financial Lives 2022 survey: Questionnaire [pdf]
The questions used for the Financial Lives Survey 2020. -
Financial Lives 2020 survey: Questionnaire [pdf]
The questions used for the Financial Lives Survey 2020. File updated to include autotag accessibility requirement. -
Financial Lives survey: Frequently Asked Questions [pdf]
Follow-up survey on what has changed in financial services for people in the UK over the last year. -
Caveats to tracking: 2020 to 2022 Financial Lives surveys [xlsx]
For some questions, small changes have been made between the Financial Lives surveys meaning results are not directly comparable, we detail these changes in this document.