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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives 2020 survey: Crib Sheets [pdf]
The FCA have provided these crib sheets to help you navigate the Financial Lives 2020 survey. This condensed document acts as a quick reference guide to the topics covered within Financial Lives 2020 survey questionnaire but without all the detail. -
Financial Lives 2022 survey: Data tables user guide [pdf]
This guide accompanies the Financial Lives 2022 survey data tables. Both are published alongside the FCA's latest report: Key findings from the FCA’s Financial Lives May 2022 survey. -
Financial Lives survey: Frequently Asked Questions on Short follow-up survey on the impact of the rising cost of living [pdf]
Frequently Asked Questions on Short follow-up survey on the impact of the rising cost of living as part of the Financial Lives survey. -
Financial Lives 2022 survey - Crib sheets [pdf]
This document is a quick introduction to topics covered in the questionnaire for the 2022 survey. -
The Financial Lives 2020 survey (Wave 2): Technical report [pdf]
This report details the second wave of the FCA's Financial Lives survey, undertaken between 30 August 2019 and 18 February 2020. File updated with accessibility tags -
The Financial Lives 2022 survey: Technical report [pdf]
This report details the methodological approach to the third, 2022, wave of the FCA’s Financial Lives survey, undertaken between 1 February and 6 June 2022. -
Financial Lives Survey 2017: Questionnaire [pdf]
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Financial Lives Survey 2017: Data Tables: Volume 17 - GAP insurance [xlsx]
This volume of tables contains questions on: GAP insurance. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2017: Data Tables: Volume 1 - Demographics, attitudes, product ownership, assets and debt [xlsx]
This volume of tables contains questions on: demographics, attitudes, product ownership, assets and debt and advice use. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and -
Financial Lives Survey 2017: Data Tables: Volume 15 - Access [xlsx]
This volume of tables contains questions on: access. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.