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Showing 131 to 140 of 18549 search results for FCA complaints data.

  1. Firm level complaints data 2014 H1 [xlsx]

    Data Published: 22/09/2014 Last modified: 27/11/2014
    Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  2. Firm level complaints data 2013 H1 [xlsx]

    Data Published: 10/10/2013 Last modified: 09/12/2013
    Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  3. Firm level complaints data 2022 H2 [xlsx]

    Data Published: 27/04/2023
    Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  4. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

  5. FCA data show 5% drop in complaints in the second half of 2018

    Press Releases Published: 18/04/2019 Last modified: 11/04/2024
    The FCA has published the complaints figures for regulated firms for the second half of 2018.

  6. Firm level complaints data 2022 H1 [xlsx]

    Data Published: 20/10/2022
    Firm level complaints data 2022 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  7. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

  8. Firm level complaints data 2016 H2 [xlsx]

    Data Published: 26/04/2017
    Firm level complaints data 2016 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  9. Liberty SIPP Limited enters administration

    Statements Published: 28/04/2020 Last modified: 28/04/2020
    On 27 April 2020, the directors of Liberty SIPP Limited, a firm authorised and regulated by the Financial Conduct Authority (FCA), appointed Andrew Poxon & Alex Cadwallader of Leonard Curtis as Joint Administrators ('administrators').

  10. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.
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