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Showing 221 to 230 of 18549 search results for FCA complaints data.

  1. Finalised Guidance on super complaints and references under section 234D

    Finalised guidance Published: 25/06/2013 Last modified: 26/06/2013
    Section 234C enables designated consumer bodies to make a super complaint to the FCA. ... Further, FSMA also requires the FCA to publish guidance on the presentation of a reasoned case for such a complaint or reference.

  2. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

  3. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection insurance (PPI) complaints, accompanied by ... The FCA has an overarching strategic

  4. The fairness challenge

    Speeches Published: 24/10/2013 Last modified: 25/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. How to complain if you’re a small business

    Published: 24/03/2021 Last modified: 17/05/2022
    If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint.

  6. 2016 fines

    News stories Published: 02/01/2016 Last modified: 02/02/2017
    This table contains information about fines published during the calendar year ending 2016. The total amount of fines is £22,216,446 (excluding Mr Shay Jacob Reches' additional penalty).

  7. FERGOFX

    Warnings Published: 05/04/2022 Last modified: 06/04/2022
    FERGOFX is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

  8. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  9. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

  10. Messages firms can give customers about investments and life assurance following market volatility

    Firms Last modified: 13/08/2021
    We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).
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