Search results

Showing 251 to 260 of 18549 search results for FCA complaints data.

251. Ex-gratia payments for complaint handling delays

     About us Published: 29/04/2022 Last modified: 29/04/2022
     We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

252. Prime Loan

     Warnings Published: 07/05/2019 Last modified: 07/05/2019
     Prime Loan is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

253. Keeping your firm's details up to date

     Tasks for firms Published: 03/05/2015 Last modified: 01/05/2024
     Learn how to keep your firm’s details up to date, and about the Firm Details Attestation and Directory Persons' Attestation.

254. AUXI MARKET

     Warnings Published: 13/05/2022 Last modified: 13/05/2022
     AUXI MARKET is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

255. Workstreams updates

     Statements Published: 16/07/2021 Last modified: 16/07/2021
     Update on Assessing Suitability Review (ASR 2), diagnostic review of business models, review of rules extending SME access to the Financial Ombudsman and de-anchoring remedy for credit cards

256. Payment Protection Insurance (PPI) monthly payouts graph [pdf]

     Data Published: 15/10/2013 Last modified: 04/08/2016
     The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the

257. CP13/4: Distribution of retail investments: referrals to discretionary investment managers and adviser complaints reporting

     Consultation papers Published: 04/07/2013 Last modified: 07/02/2022
     We are consulting on some aspects of how to apply rules from our Retail Distribution Review.

258. Freedom of Information

     Last modified: 22/11/2022
     Find out how to make a Freedom of Information Act (FOIA) request and view information the FCA has already released under FOIA and think is of public interest.

259. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

     Press Releases Published: 26/06/2018 Last modified: 26/06/2018
     Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that

260. Youcompareinsurance

     Warnings Published: 25/10/2018 Last modified: 25/10/2018
     Youcompareinsurance is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.