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Showing 261 to 270 of 18549 search results for FCA complaints data.

261. Sustainability

     Speeches Published: 22/07/2014 Last modified: 05/08/2014
     We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any poorly handled complaints are reassessed and remediated where necessary. ... Compliance reads and digests all material

262. PS15/19: Improving complaints handling, feedback on CP14/30 and final rules

     Policy statements Published: 22/07/2015 Last modified: 30/09/2022
     In the Policy Statement the FCA report on the main issues arising from CP14/30 and publish the final rules.

263. Our supervisory approach to PPI

     News stories Published: 16/08/2017 Last modified: 16/08/2017
     We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do

264. Small payment institution (small PI)

     Last modified: 14/09/2018
     The Treasury has implemented these through the PSRs 2017 and the FCA has published its Policy Statement and Approach Document. ... Please also familiarise yourself with the relevant parts of the FCA Handbook which have changed, including SUP 15, SUP 16

265. World Markets

     Warnings Published: 15/07/2020 Last modified: 15/07/2020
     World Markets is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

266. CP15/39: Rules and guidance on payment protection insurance complaints

     Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
     CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

267. FSA Complaints data 2011 H2 [pdf]

     Data Published: 23/04/2013 Last modified: 03/09/2014
     Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress.

268. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

     Press Releases Published: 30/01/2015 Last modified: 03/11/2016
     The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints on Payment Protection Insurance (PPI). ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.

269. Personal data and enforcement

     Last modified: 22/02/2023
     How and why the FCA uses personal data to carry out its enforcement functions.

270. Monthly PPI refunds and compensation

     Data Published: 07/05/2020 Last modified: 29/04/2021
     The FCA provides figures on refunds and compensation paid to customers who have complained about PPI.