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Showing 321 to 330 of 18549 search results for FCA complaints data.

  1. FCA statement on redress methodology for pension transfers

    Statements Published: 03/08/2016 Last modified: 17/01/2017
    The Financial Conduct Authority (FCA) has today announced that it intends to consult in autumn 2016 to update the methodology used to calculate the levels of redress due in cases of unsuitable advice on transfers from defined benefit (DB)

  2. Heritage Pensions Limited in liquidation

    News stories Published: 18/03/2022 Last modified: 18/03/2022
    As Heritage Pensions Limited has entered liquidation, we set out the steps Heritage clients should take and advice on how to protect against scams.

  3. CP20/11 engagement information

    FOI Release Date of Release: 14/10/2020
    FCA provides information on engagement with complaints scheme users and consumer organisations on CP20/11.

  4. Coronavirus: Information for small businesses that are customers of financial services firms

    Firms Published: 07/06/2020 Last modified: 26/05/2021
    Information on the Government support available during the coronavirus (Covid-19) pandemic and as businesses look to recover and grow.

  5. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement. ... Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;.

  6. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  7. Market Watch 72

    Newsletters Published: 11/01/2023 Last modified: 11/01/2023
    In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients

  8. Customer Understanding of Transactions

    News stories Published: 12/04/2016 Last modified: 12/04/2016
    their approach to designing products, providing understandable information to consumers and dealing with complaints. ... The FCA will continue to monitor this area and undertake further follow up work in due course.

  9. Report a financial promotion

    Last modified: 20/03/2023
    Complete our form to report a financial promotion or advert that you think is misleading, unfair or unclear.

  10. Personal data and market oversight

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its market oversight functions.
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