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Showing 561 to 570 of 18567 search results for FCA complaints data.
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Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
FCA proposes stronger requirements on oversight of appointed representatives
FCA launches consultation on improving the appointed representatives regime and tackling harm from this model. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
FCA announces appointment of new Chair of the Financial Services Consumer Panel
The Financial Conduct Authority (FCA) has today announced the appointment of Wanda Goldwag as the new Chair of the independent Financial Services Consumer Panel. The appointment, effective from 1 March 2019 for an initial three-year term, has been -
Sapia Trade / Sapia Capital (clone of FCA authorised firm)
Sapia Trade / Sapia Capital (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm -
PS16/1: Reform of the legacy Credit Unions sourcebook
The new FCA rules may also be of interest to consumers that are currently, or may become, members of a credit union, as well as to consumer groups that have an ... Credit unions should also note that they must inform us of any changes to their complaints -
FCA reveals findings from first cryptoassets consumer research
The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey. -
Guess who’s back? Animatronic Arnie returns to raise awareness of PPI deadline
The animatronic head of Arnold Schwarzenegger is back today to remind people to check whether they had payment protection insurance (PPI) and make a decision about whether to make a complaint before the deadline on 29 August 2019. -
Compensation package agreed for consumers sold card security products
The FCA has published further information for consumers at www.fca.org.uk/affinion-scheme. ... The FCA has an overarching strategic objective of ensuring the relevant markets function well. -
Improving the Appointed Representatives regime through greater use of data
This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and