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Showing 561 to 570 of 18567 search results for FCA complaints data.

  1. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.
  2. FCA proposes stronger requirements on oversight of appointed representatives

    Press Releases Published: 03/12/2021 Last modified: 03/12/2021
    FCA launches consultation on improving the appointed representatives regime and tackling harm from this model.
  3. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.
  4. FCA announces appointment of new Chair of the Financial Services Consumer Panel

    Press Releases Published: 19/02/2019 Last modified: 19/02/2019
    The Financial Conduct Authority (FCA) has today announced the appointment of Wanda Goldwag as the new Chair of the independent Financial Services Consumer Panel. The appointment, effective from 1 March 2019 for an initial three-year term, has been
  5. Sapia Trade / Sapia Capital (clone of FCA authorised firm)

    Warnings Published: 04/01/2021 Last modified: 04/01/2021
    Sapia Trade / Sapia Capital (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm
  6. PS16/1: Reform of the legacy Credit Unions sourcebook

    Policy statements Published: 01/02/2016 Last modified: 01/02/2016
    The new FCA rules may also be of interest to consumers that are currently, or may become, members of a credit union, as well as to consumer groups that have an ... Credit unions should also note that they must inform us of any changes to their complaints
  7. FCA reveals findings from first cryptoassets consumer research

    Press Releases Published: 07/03/2019 Last modified: 07/03/2019
    The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey.
  8. Guess who’s back? Animatronic Arnie returns to raise awareness of PPI deadline

    Press Releases Published: 04/04/2018 Last modified: 04/04/2018
    The animatronic head of Arnold Schwarzenegger is back today to remind people to check whether they had payment protection insurance (PPI) and make a decision about whether to make a complaint before the deadline on 29 August 2019.
  9. Compensation package agreed for consumers sold card security products

    Press Releases Published: 27/01/2015 Last modified: 28/01/2015
    The FCA has published further information for consumers at www.fca.org.uk/affinion-scheme. ... The FCA has an overarching strategic objective of ensuring the relevant markets function well.
  10. Improving the Appointed Representatives regime through greater use of data

    Data Published: 28/09/2023 Last modified: 03/10/2023
    This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and