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Showing 571 to 580 of 18568 search results for FCA complaints data.

  1. Consumer warning about the risks of investing in cryptocurrency CFDs

    News stories Published: 14/11/2017 Last modified: 03/07/2019
    Contracts for differences (CFDs), including financial spread bets, with cryptocurrencies as the underlying investment are increasingly being marketed to consumers. These products are extremely high-risk, speculative products. This warning is to

  2. More choice and better protection for users of electronic money

    News stories Published: 28/04/2011 Last modified: 23/04/2013
    You will be better protected when using electronic money (e-money) after the second Electronic Money Directive is implemented in the UK on 1 May 2011 through the Electronic Money Regulations 2011. Find out what this will mean for you.

  3. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

  4. CPP card and identity protection compensation scheme closure

    News stories Published: 27/03/2015 Last modified: 13/03/2017
    Only complaints that have already been referred to the scheme’s dispute procedure will now be considered. ... No scheme complaints about claims forms received after 28 February 2015 (the exceptional bar date) will be considered by the scheme

  5. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

    Press Releases Published: 26/06/2018 Last modified: 26/06/2018
    Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that

  6. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  7. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints on Payment Protection Insurance (PPI). ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.

  8. Traded life policy investments: alert for financial advisers

    News stories Published: 24/09/2014 Last modified: 25/09/2014
    Firms that recommended to their clients that they invest into the EEA Life Settlements Fund should check that they have followed our 2012 guidance.

  9. Information on enforcement on transparency of consumer facing documents - June 2022

    FOI Release Date of Release: 13/06/2022
    The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents.

  10. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.
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