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Showing 601 to 610 of 18568 search results for FCA complaints data.

  1. DP15/7: Our approach to SMEs as users of financial services

    Discussion papers Published: 27/11/2015 Last modified: 25/08/2016
    refer complaints to the ombudsman service. ... When things go wrong, some struggle to navigate the complaints and claims processes or to obtain redress.
  2. Consumer credit firms must raise advertising standards, says FCA

    Press Releases Published: 16/05/2014 Last modified: 22/05/2014
    Consumer credit firms must raise advertising standards, says FCA. Press Releases First published:. ... The FCA also acts on complaints received from the public and via the Advertising Standards Authority.
  3. FCA acts to help customers get better rates for cash savings

    Press Releases Published: 09/01/2020 Last modified: 09/01/2020
    The Financial Conduct Authority (FCA) is today proposing to reform the easy access cash savings market. Under new rules all firms will have to set a single easy access rate (SEAR) across all easy access accounts. Firms will have flexibility to offer
  4. To-do-list tension - UK households face an average of 33 tasks a week

    Press Releases Published: 03/05/2018 Last modified: 31/05/2018
    75% of UK adults set to tackle their to-do-list over the Bank Holiday weekend ‘Sorting out finances’ is the UK’s most popular task, as the FCA encourages public to check whether they’re eligible to claim for PPI Rachel Riley and Mr
  5. Statement on non-damage BI settlements and deductions in relation to government support

    Statements Published: 03/08/2020 Last modified: 24/03/2021
    Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. 
  6. FCA highlights concerns when credit firms allow repeat borrowing

    Press Releases Published: 06/08/2020 Last modified: 07/08/2020
    The FCA has today published the findings of a review into relending by firms that offer high-cost credit.
  7. Proceeds of fraud - Detecting and preventing money mules

    Multi-firm reviews Published: 19/10/2023 Last modified: 13/11/2023
    We share the key findings from our review of payment account providers’ systems and controls against money mule activity.
  8. FCA Board appoints three new members to the Regulatory Decisions Committee

    News stories Published: 14/01/2014 Last modified: 29/11/2016
    The RDC is set up by the FCA, with members drawn from across a spectrum of business, consumer and industry experience. ... Since her retirement in 2004, Dame Elizabeth has held a number of public positions, including: independent complaints assessor for
  9. FCA sets out initial findings on bank account access and closures

    Press Releases Published: 19/09/2023 Last modified: 19/09/2023
    The FCA has published the findings of its initial data exercise on bank account access and closures.
  10. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.