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Showing 621 to 630 of 18568 search results for FCA complaints data.
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FCA publishes video to help consumers understand pension transfer advice
The FCA's video aims to help consumers better understand financial advice on transferring out of a defined benefit pension. -
FCA confirms measures to raise standards in the funeral plans market
To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022. -
Information on the survey on the British Steel Pension Scheme (BSPS) - February 2022
The FCA provides answers to multiple questions regarding responses to the survey on the British Steel Pension Scheme (BSPS). -
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
Findings of multi-firm review into insurers' valuation of vehicles
We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims). -
Security requirements for providers of account information or payment initiation services seeking authorisation or registration
Under the Payment Service Regulations 2017 (PSRs), providers of payment services must apply certain security requirements. Read more about what you need to do to apply for authorisation or registration. -
TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress
Ensuring that firms put things right by handling PPI complaints fairly is vital to bringing closure to the issue and rebuilding public confidence, and is a priority for the FCA. ... customers. We found that 6 firms were handling PPI complaints as we -
FCA to investigate use of personal guarantees in certain small business lending
The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Chief Executive speaks at APM about recent work and future challenges
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.