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Showing 631 to 640 of 18568 search results for FCA complaints data.
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FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement. ... Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;. -
Reforms will make financial advice and guidance work better for consumers
FAMR considered claims data from the Financial Ombudsman Service over the last 3 years and this shows comparatively few complaints relating to advice provided by independent financial advisers longer ago than ... 48% of these types of complaints were -
15 million Brits suffer in silence as they lack confidence to complain
Three quarters of consumers avoid making complaints Younger generation stew on issues rather than speaking up Poor travel etiquette and unhelpful shop assistants among top unspoken gripes Gok Wan and restaurateur and TV presenter Fred -
TR15/7: Delegated authority: Outsourcing in the general insurance market
TR15/7: Delegated authority: Outsourcing in the general insurance market. Thematic reviews First published:. 02/06/2015. Last updated: 02/06/2015. TR15/7: Delegated authority: Outsourcing in the general insurance market. This report sets out the -
Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary
Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey. -
FCA confirms plans to protect new funeral plan customers from July 2022
Once pre-paid funeral plans come under our regulation next July, customers will be protected if their authorised plan provider fails. -
Draft information for consumers: dealing with financial difficulties during coronavirus
FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus -
Berkeley Burke SIPP Administration Limited in administration but SIPP business is transferred to Hartley
On 18 September 2019 the directors of Berkeley Burke SIPP Administration Limited ('BBSAL'), a firm authorised and regulated by the FCA, appointed Adrian Allen and Diana Frangou of RSM Restructuring Advisory LLP as Joint Administrators -
FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd
The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put -
Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group
The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).