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Showing 631 to 640 of 18568 search results for FCA complaints data.

  1. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement. ... Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;.
  2. Reforms will make financial advice and guidance work better for consumers

    Press Releases Published: 14/03/2016 Last modified: 14/03/2016
    FAMR considered claims data from the Financial Ombudsman Service over the last 3 years and this shows comparatively few complaints relating to advice provided by independent financial advisers longer ago than ... 48% of these types of complaints were
  3. 15 million Brits suffer in silence as they lack confidence to complain

    Press Releases Published: 08/11/2018 Last modified: 08/11/2018
    Three quarters of consumers avoid making complaints Younger generation stew on issues rather than speaking up Poor travel etiquette and unhelpful shop assistants among top unspoken gripes Gok Wan and restaurateur and TV presenter Fred
  4. TR15/7: Delegated authority: Outsourcing in the general insurance market

    Thematic reviews Published: 02/06/2015 Last modified: 02/06/2015
    TR15/7: Delegated authority: Outsourcing in the general insurance market. Thematic reviews First published:. 02/06/2015. Last updated: 02/06/2015. TR15/7: Delegated authority: Outsourcing in the general insurance market. This report sets out the
  5. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.
  6. FCA confirms plans to protect new funeral plan customers from July 2022

    News stories Published: 05/11/2021 Last modified: 05/11/2021
    Once pre-paid funeral plans come under our regulation next July, customers will be protected if their authorised plan provider fails.
  7. Draft information for consumers: dealing with financial difficulties during coronavirus

    Guidance consultations Published: 22/05/2020 Last modified: 16/08/2021
    FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus
  8. Berkeley Burke SIPP Administration Limited in administration but SIPP business is transferred to Hartley

    News stories Published: 18/09/2019 Last modified: 18/09/2019
    On 18 September 2019 the directors of Berkeley Burke SIPP Administration Limited ('BBSAL'), a firm authorised and regulated by the FCA, appointed Adrian Allen and Diana Frangou of RSM Restructuring Advisory LLP as Joint Administrators
  9. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

    Press Releases Published: 03/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put
  10. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).