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PS18/22: Authorised push payment fraud – extending the jurisdiction of the Financial Ombudsman Service
In this policy statement, we summarise and respond to feedback to Consultation Paper 18/16: Authorised push payment fraud – extending the jurisdiction of the Financial Ombudsman Service. -
How to report Appointed Representatives data – information for principal firms
Read about the data principal firms must report to the FCA about their appointed representatives (ARs). -
FCA and ASA team up with Sharon Gaffka to warn fin-fluencers of risks of promoting illegal ‘get rich quick’ schemes
We and the ASA will be engaging with influencers, providing them with clear information about what could be an illegal financial promotion. -
Connaught Independent Review call for information closes but investigation remains open to affected individuals
Raj Parker, the Independent Reviewer into the FSA/FCA’s approach to the Connaught Income Fund Series 1, announces that the Review’s initial call for information has now closed. -
FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid
Firms have now handled over 13m PPI complaints (since 2007);. £16bn has been paid out in redress (since January 2011 – when the FCA began tracking payments);. ... While the FCA recognises that firms can change the way they handle complaints, it must -
FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets
The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears
FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears. ... The FCA has an overarching strategic objective of ensuring the relevant markets function well. -
FCA sets out potential remedies to tackle concerns about general insurance pricing
The FCA has today published the interim report of its market study into the pricing of home and motor insurance.