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Showing 701 to 710 of 18568 search results for FCA complaints data.

  1. FCA sets out plans to deliver £71.2 million of compensation to former British Steel Pension Scheme members

    Press Releases Published: 31/03/2022 Last modified: 31/03/2022
    The FCA has published proposals for a compensation scheme for former members of the British Steel Pension Scheme (BSPS) who received unsuitable advice to transfer out of the fund.
  2. Insurance providers warned not to undervalue cars or other insured items when settling claims

    Press Releases Published: 02/12/2022 Last modified: 02/12/2022
    Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze.
  3. HSBC agrees to extend redress scheme for customers impacted by historical debt collection practices

    Press Releases Published: 11/07/2019 Last modified: 11/07/2019
    HSBC has voluntarily agreed to extend its redress scheme for customers who may have lost out by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct
  4. Santander UK to contact more than 270,000 borrowers after raising cap on mortgage standard variable rate in 2008 without being clear

    Press Releases Published: 19/04/2013 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has reached an agreement with Santander UK plc (Santander) that will see it contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its mortgage standard variable
  5. Principal firms who have Credit Broking permissions: Good practice and areas for improvements

    Good and poor practice Published: 23/04/2024 Last modified: 23/04/2024
    We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices.
  6. FCA decides to cancel payday lender’s interim permission and ban its sole director

    Press Releases Published: 14/07/2016 Last modified: 14/07/2016
    FCA decides to cancel payday lender’s interim permission and ban its sole director. ... On 1 April 2014, the FCA took over responsibility for consumer credit regulation.
  7. Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation

    Press Releases Published: 12/03/2014 Last modified: 30/09/2016
    Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation. ... The FCA has an overarching strategic objective of ensuring the relevant markets function well.
  8. CP18/23: Claims management companies: recovering the costs of regulation and the Financial Ombudsman Service

    Consultation papers Published: 20/08/2018 Last modified: 31/08/2018
    This paper sets out our proposals for recovering the costs of regulating claims management companies (CMCs) when applications open for temporary permissions on 1 January 2019.
  9. PS18/24: Approach to final Regulatory Technical Standards and EBA guidelines under the revised Payment Services Directive (PSD2)

    Policy statements Published: 19/12/2018 Last modified: 19/12/2018
    This policy statement confirms the revised Payment Services and Electronic Money Approach Document and Handbook changes following consultation feedback.
  10. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance