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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
The retail intermediary market 2020
This page provides the FCA's analysis of the intermediary sector in 2020 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Pilot general insurance value measures data – year ended 31 August 2018 [xlsx]
The FCA has published general insurance value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018. This is the aggregated data. -
MS14/1 General Insurance Add-Ons: Final Report – Confirmed Findings of the Market Study [pdf]
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Pilot general insurance value measures data – year ended 31 August 2017 [xlsx]
We have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017. This is the aggregated data. -
Data Bulletin: May 2017 - Retail intermediary sector
This issue focuses on the retail intermediary sector and provides a useful insight into the activities of these firms. -
FSA Commentary on FSA Complaints Data 2010 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights. -
FSA Complaints data 2011 H2 [pdf]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2012 H1 [pdf]
Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2012 H1 [xls]
Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress. -
General Insurance Pricing Practices Market Study Final Report - Annex 1: Detailed feedback on our Interim Report and our response [pdf]
We received over 60 responses from across the industry as well as consumer groups and individual consumers. We have carefully considered this feedback and set out further details together with our responses