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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
FCA Data Bulletin: Issue 2 - January 2015 [pdf]
This edition of the FCA Data Bulletin highlights some areas of the authorisations process, including interesting statistics on the individuals it approves, and how it manages complaints about advertising in financial services. -
Addendum 1 - FCA Data Bulletin October 2014 edition [pdf]
UK-authorised firms – group-level breakdown -
FSA Complaints data 2011 H2 [xls]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
Product sales data (PSD) Pure protection contracts trends - volumes - Aggregated statistics: 2005 to 2014 - printable version [xlsx]
Transactional level data for pure protection contracts mortgages for 2005 to 2014 - printable version. -
FCA Data Bulletin: Issue 3 - May 2015 [pdf]
The FCA looks at how consumers use the FCA Contact Centre and what they ask about. Also where consumers are contacting them from in the UK. The Bulletin also covers complaints about firms, approved persons, skilled persons reports, other data. -
Aggregate complaints data to 2023 H1 [xlsx]
Aggregate sector wide firm complaints data for 2023 H1. Including opened, closed, upheld, speed of closure and redress. -
FCA response to the Davis Review
In his report Mr Davis makes a number of criticisms of the way the FCA handled the launch of the 2014/15 Business Plan and in particular the communications of the ... The FCA’s strategy of giving an advance briefing to The Telegraph in relation to the -
FSA Commentary on FSA Complaints Data 2012 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2012 H1 including highlights. -
FCA Data Bulletin: Issue 6 - June 2016 [pdf]
This quarterly update will provide you with details of the latest regulatory data and developments. The FCA's sixth Data Bulletin provides insight into a range of areas, including: an update on attestations and skilled person reports, the latest -
Innovation in financial services
Speech by Christopher Woolard, director of strategy and competition at the FCA, delivered at the FinanceAsia Annual Compliance Summit in Hong Kong on 10 November 2015. This is the text of the speech as drafted, which may differ from the delivered