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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Aggregate complaints data charts 2016 H2 [pdf]
These charts look at highlights for 2016 H2, total complaints as a ratio of the context measure for each type of product, causes of complaints 2016 H2, complaints by product group 2016 H2, percentage of complaints upheld by product group 2016 H2, -
Financial promotions quarterly data 2022 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for January 2022 to 31 March 2022. -
Brexit: the FCA confirms final rules for firms
The Financial Conduct Authority (FCA) has today published its final instruments and guidance that will apply in the event the UK leaves the EU without a deal or an implementation period. -
FCA data shows consumer complaints fall by 15%
The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013. -
Commentary on the aggregate complaints data 2013 H1 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress -
Financial promotions quarterly data 2021 Q1
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules, this data is for 2021 Q1. -
FCA warns insurance firms over product governance rules deadline
Insurance firms may not be ready to implement new product governance rules there to ensure insurance provides fair value, according to a review published today by the Financial Conduct Authority (FCA). -
Insurance company complaints from Q2 2017 to date - January 2022
The FCA provides data relating to complaints about general insurance products and companies. -
Commentary on the aggregate complaints data 2012 H2 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress. -
Journey towards a conduct regulator
Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London