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Showing 511 to 520 of 613 search results for FCA to introduce new Consumer Duty.

  1. FCA publishes review of business interruption insurance claims handling

    Press Releases Published: 04/10/2022 Last modified: 04/10/2022
    The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims.
  2. FCA confirms measures to raise standards in the funeral plans market

    Press Releases Published: 05/07/2021 Last modified: 05/07/2021
    To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022.
  3. FCA places restrictions on twice as many consumer investment firms this year

    Press Releases Published: 18/10/2022 Last modified: 13/06/2023
    The FCA has placed restrictions on twice as many firms in the investment market compared to last year, as part of its strategy designed to prevent harm in the consumer investment market.
  4. GC16/1: Proposed guidance on voluntary redress schemes under the Competition Act 1998

    Guidance consultations Published: 19/01/2016 Last modified: 19/01/2016
    Under changes made by the Consumer Rights Act 2015, we have new powers under the Competition Act 1998 (CA98) allowing us to approve a redress scheme in relation to an infringement ... Therefore, consumers, and organisations that advocate consumer
  5. FCA publishes interim feedback following a call for input to the post-implementation review of the rules for crowdfunding

    Press Releases Published: 09/12/2016 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has given an update on the post-implementation review of the loan-based and investment-based crowdfunding market. Our earlier call for input raised a number of issues for discussion; the feedback statement
  6. Claims handling lessons learned from business interruption insurance

    Multi-firm reviews Published: 04/10/2022 Last modified: 04/10/2022
    The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have
  7. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.
  8. Latest FCA perimeter report calls for legislative change to protect consumers

    Press Releases Published: 21/10/2021 Last modified: 21/10/2021
    In the 2020/21 Perimeter Report, the FCA has called for legislative change to address concerns beyond its remit.
  9. Our approach to ensuring firms treat vulnerable customers fairly

    Speeches Published: 05/03/2020 Last modified: 06/03/2020
    Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference.
  10. CP15/15: Changes to the Approved Persons Regime for insurers not subject to Solvency II

    Consultation papers Published: 27/03/2015 Last modified: 07/02/2022
    We are consulting on amending our regime for regulating key individuals and governance arrangements in insurers.