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Showing 61 to 70 of 613 search results for FCA to introduce new Consumer Duty.
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Branch and ATM closures or conversions; good practice and areas for improvement
Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
Update on our work around pensions and retirement income
Pensions and retirement income is a priority sector for the FCA. Read more about our policy work and market monitoring in this area. -
Consumer Duty
Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first -
Consumer Duty resources
Find publications about the introduction of the Consumer Duty including news, speeches and podcasts. -
FCA introduces additional protection for consumers ahead of pension freedoms
FCA introduces additional protection for consumers ahead of pension freedoms. Press Releases First published:. ... FCA introduces additional protection for consumers ahead of pension freedoms. -
Consumer Duty: Not once and done
Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps -
One month to go for the Consumer Duty
The Consumer Duty comes into force on 31July for new and existing products and services that are open for sale or renewal. Read more about how firms should be preparing. -
Consumer Duty: the art of the possible in a year
Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG. -
PS22/9: A new Consumer Duty
We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.