Search results

Showing 1 to 10 of 53 search results for FCA to introduce new Consumer Duty to drive a fundamental.

1. FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset

   Press Releases Published: 07/12/2021 Last modified: 07/12/2021
   Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens.

2. Consumer Duty – information for firms

   Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
   To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

3. The FCA’s Consumer Duty will lead to a major shift in financial services

   Press Releases Published: 27/07/2022 Last modified: 27/07/2022
   The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

4. FCA review finds evidence of growing competition in retail banking

   Press Releases Published: 20/01/2022 Last modified: 20/01/2022
   Greater competition in retail banking is driving choice and lower prices for consumers and small businesses.

5. FCA proposes stronger protection for consumers in financial markets

   Press Releases Published: 14/05/2021 Last modified: 14/05/2021
   Plans for a new Consumer Duty which will set a higher level of consumer protection in retail financial markets

6. Consumer Investments: Strategy and Feedback Statement

   Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
   The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

7. Transforming to a forward-looking, proactive regulator

   Speeches Published: 15/07/2021 Last modified: 15/07/2021
   Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.

8. Countdown to the Consumer Duty

   Speeches Published: 10/05/2023 Last modified: 10/05/2023
   Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

9. CP21/13: A new Consumer Duty

   Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
   We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers

10. Tackling the hard questions

    Speeches Published: 28/04/2016 Last modified: 02/07/2024
    Speech by Mark Steward, director of enforcement and market oversight, at the Thomson Reuters Annual Compliance and Risk Summit 2016.