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Showing 142 to 151 of 459 search results for Financial Lives 2020 survey.

142. Financial Lives survey

     Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

143. Coronavirus linked forbearance: key findings

     Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
     We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.

144. Implementing Technology Change

     Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
     This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce

145. PS23/9: Finalised insurance guidance on supporting customers in financial difficulty’

     Policy statements Published: 03/07/2023 Last modified: 03/07/2023
     FCA summarises the feedback received to CP23/1 on insurance guidance for supporting customers in financial difficulty and set out response and finalised guidance.

146. FCA acts to help investors make more informed ESG investment decisions

     Press Releases Published: 03/11/2021 Last modified: 03/11/2021
     The FCA is committed to helping investors put Environmental, Social and Governance (ESG) matters at the heart of their investment decisions.

147. Financial watchdog puts banks on alert in fight against money laundering via the Post Office

     Press Releases Published: 24/04/2023 Last modified: 24/04/2023
     A series of measures designed to reduce the risk of money laundering via the Post Office have today been set out by the FCA. 

148. Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures

     Research articles Published: 25/10/2022 Last modified: 25/10/2022
     To help consumers better understand sustainability disclosures for investment products, we carried out a programme of behavioural research.

149. A strategy for positive change: our ESG priorities

     Corporate documents Published: 03/11/2021 Last modified: 21/11/2022
     The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy.

150. The new simplified advice regime and the advice / guidance boundary review

     Speeches Published: 21/03/2023 Last modified: 21/03/2023
     Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference.

151. What firms and customers can expect from the consumer duty and other regulatory reforms

     Speeches Published: 29/09/2022 Last modified: 29/09/2022
     Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global.

152. About Financial Lives: a message for respondents

     News stories Published: 08/12/2016 Last modified: 08/02/2017
     Financial Lives is our comprehensive survey of consumers in the UK. It collects information about the financial products people hold and their experience of dealing with financial products and firms.