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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Help is available for those who need it, says FCA
The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m -
FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience
The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms. -
Digital Sandbox
The Digital Sandbox supports innovators and data providers at various stages of product development. -
Financial Lives 2022 survey: Retail banking, savings and payments [pdf]
These slides provide selected findings on retail banking, savings and paymentsas part of the Financial LIves 2022 survey. -
National and regional engagement programme – Executive Committee and Chair
Find out about the FCA's engagement programme meeting a variety of stakeholders across the UK. -
Is this the decade of the credit union?
Speech by Charles Randell, Chair of the FCA, delivered at the National Credit Union Forum, Penrith. -
FCA reveals urban-rural differences in how consumers experience financial services
The Financial Conduct Authority (FCA) has today published the latest analysis from its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
Young investors driven by competition and hype
The FCA launches its new InvestSmart Campaign aimed at helping consumers to make better informed investment decisions. -
Financial Lives 2022 survey: Consumer investments and financial advice [pdf]
These slides provide selected findings on consumer investments and financial advice as part of the Financial LIves 2022 survey. -
Protecting access to cash and banking services
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0