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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Report: Using Synthetic Data in Financial Services
The report provides an overview of the opportunities and risks with synthetic data, to contribute to beneficial and responsible innovation in financial services. -
Phillip Boakes sentenced following FCA prosecution
Lives have been changed and life savings have been lost. Boakes and his family lived a lavish lifestyle that he could not begin to afford but for his fraudulent activities.”. ... industry.”. Boakes had previously been an FCA approved Independent -
Promoting competition in the financial services sector
Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the Future of Financial Services summit, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
FCA publishes evaluation of its work on the financial advice market
FCA publishes evaluation of its work on the financial advice market. -
Speech: Culture in UK banking – regulatory priorities
Moreover, financial innovation is needed to support technological change and its related economic growth. ... For instance, firms can help employees reduce the mental distance from the victims of misconduct by reminding them – regularly – about the -
FCA appoints new Chair at the Financial Ombudsman Service
Baroness Zahida Manzoor CBE has been appointed Chair of the Financial Ombudsman Service. The appointment was made by the FCA Board with the approval of HM Treasury. -
What does the future of insurance broking look like?
Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Webinar: Transforming culture through employee motivation and recognition
Please join us as we host our third live transforming culture webinar. In this webinar, we will be exploring the role employee motivation and recognition play in transforming firm culture. -
Financial Promotions for high-risk investments
We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any