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Showing 1131 to 1140 of 1596 search results for Firm level complaints data.

  1. FCA response to Provident’s scheme being approved by the High Court

    Statements Published: 04/08/2021 Last modified: 04/08/2021
    We continue to have significant concerns about Schemes of Arrangement being proposed and used by firms to avoid paying customers redress. The firm remains under investigation for its conduct.

  2. Mortgage lending and administration return (MLAR)

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Find out more about the sections of a Mortgage Lending and Administration Return (MLAR) and what you need to do when submitting one.

  3. Mobile phone insurance: Follow-up review findings

    Thematic reviews Published: 10/12/2015 Last modified: 10/12/2015
    Some firms had improved their practices, with evidence that customers were now consistently receiving fair outcomes. ... Following our intervention, a number of firms have already made further improvements to their claims and complaints handling.

  4. The Financial Conduct Authority finalises rules on complaints and call charges

    Press Releases Published: 23/07/2015 Last modified: 07/02/2022
    Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA).

  5. activefinancial.trade (Clone of FCA Authorised Firm)

    Warnings Published: 10/08/2023 Last modified: 03/11/2023
    activefinancial.trade (Clone of FCA Authorised Firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and

  6. Fund managers falling short on assessing the value of their funds

    Statements Published: 06/07/2021 Last modified: 06/07/2021
    Our review of fund managers found most had not implemented AoVs arrangements that met FCA standards.

  7. Building a common language in the mortgage market

    Speeches Published: 06/11/2013 Last modified: 06/11/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Andrew Bailey speech at the Annual Public Meeting 2019

    Speeches Published: 17/07/2019 Last modified: 17/07/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2019 Annual Public Meeting.

  9. Research Note: Cryptoasset consumer research 2021

    Data and research Research notes Published: 17/06/2021 Last modified: 17/06/2021
    Our fourth consumer research publication on cryptoassets ownership looks at benefits, harms, attitudes and usage.

  10. Our approach to cyber security in financial services firms

    Speeches Published: 21/09/2016 Last modified: 14/11/2016
    Speech by Nausicaa Delfas, Director of Specialist Supervision at the FCA, delivered at the FT Cyber Security Summit.
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