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Showing 1271 to 1280 of 1596 search results for Firm level complaints data.

  1. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

  2. FCA makes Market Investigation Reference for investment consultancy services

    Press Releases Published: 14/09/2017 Last modified: 14/09/2017
    The Financial Conduct Authority (FCA) has today confirmed its final decision to make a Market Investigation Reference (MIR) to the Competition and Markets Authority (CMA) in relation to investment consultancy and fiduciary management services.

  3. FCA confirms new rules to improve oversight of Appointed Representatives

    Press Releases Published: 03/08/2022 Last modified: 03/08/2022
    Our new rules to make authorised financial firms more responsible for their appointed representatives (ARs). 

  4. Levelling the playing field – innovation in the service of consumers and the market

    Speeches Published: 20/04/2021 Last modified: 20/04/2021
    Speech by our CEO, Nikhil Rathi, to FinTech Week.

  5. Cultural evolution: how culture must change to meet expectations

    Speeches Published: 26/06/2023 Last modified: 26/06/2023
    Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum.

  6. Effective compliance with the Market Abuse Regulation – a state of mind

    Speeches Published: 14/11/2017 Last modified: 15/11/2017
    More than a year since then, we now expect firms to be compliant with all the requirements under MAR. ... Why are firms not aligning their efforts to combat financial crime with their efforts to combat market abuse?

  7. Agreements with overseas regulators

    About us How we regulate Last modified: 15/01/2024
    Multilateral and bilateral Memoranda of Understanding (MoUs) and other agreements signed by the FCA.

  8. FCA statement on fair treatment of long standing customers in life insurance

    Statements Published: 28/03/2014 Last modified: 28/03/2014
    Are they getting the right information? Are they getting the right level of service? ... This work will commence in the summer and we will be speaking to firms about how we can undertake that review.

  9. Mortgages and coronavirus: updated guidance for firms

    Policy and guidance Finalised guidance Published: 01/06/2020 Last modified: 17/08/2021
    FCA update to our guidance for firms on mortgages and coronavirus

  10. PS16/1: Reform of the legacy Credit Unions sourcebook

    Policy statements Published: 01/02/2016 Last modified: 01/02/2016
    Credit unions should also note that they must inform us of any changes to their complaints contact.
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