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Showing 1291 to 1300 of 1596 search results for Firm level complaints data.
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FCA and PRA jointly fine Raphaels Bank £1.89m for outsourcing failings
The Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) have fined R. Raphael & Sons plc (“Raphaels”) for failing to manage its outsourcing arrangements properly between April 2014 and December 2016. -
What are the lessons for insurance supervisors from the recent financial crisis?
Speech by Adair Turner, FSA Executive Chairman at the Swedish Central Bank. -
The FCA’s approach to Brexit: our preparations and our vision for the future
Speech delivered by Nausicaa Delfas, Executive Director of International at the FCA, at Bloomberg/TheCityUK. -
Monitoring orders and transactions – our expectations of firms
Speech by Patrick Spens, Head of Market Monitoring, the FSA, at the Futures Options Association Compliance Forum -
Keeping pace with rising costs – improving financial inclusion for consumers
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022 -
Statement on the Financial Conduct Authority’s review of Royal Bank of Scotland’s treatment of customers referred to its Global Restructuring Group
This statement provides an update on the Financial Conduct Authority’s (FCA) review of Royal Bank of Scotland’s (RBS) treatment of small and medium enterprise (SME) customers in financial difficulty. -
DP15/7: Our approach to SMEs as users of financial services
This discussion paper follows the emergence of a number of issues with the way in which some financial services firms have treated their SME clients. ... When things go wrong, some struggle to navigate the complaints and claims processes or to obtain -
FCA sets out initial findings on bank account access and closures
The FCA has published the findings of its initial data exercise on bank account access and closures. -
Building operational resilience: impact tolerances for important business services
The Bank of England (the Bank), Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) have today published a shared policy summary and co-ordinated consultation papers (CPs) on new requirements to strengthen operational -
Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products
The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.