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Showing 1311 to 1320 of 1596 search results for Firm level complaints data.

  1. FCA calls on consumers to act now as PPI complaints deadline pressure builds

    PPI Press Releases Published: 17/06/2019 Last modified: 19/06/2019
    As new ads launch today, 90s icon Mr Motivator and personal finance expert Sarah Pennells join ‘Animatronic Arnie’ on FCA’s ‘Pressure’s on Panel’ to help galvanise consumer action The FCA releases latest figures on PPI

  2. FCA reviews find mortgage firms lending responsibly but scope for improvement on competition

    Press Releases Published: 16/05/2016 Last modified: 09/11/2016
    FCA reviews find mortgage firms lending responsibly but scope for improvement on competition. ... The review found:. overall, firms have implemented responsible lending rules in line with the FCA’s expectations.

  3. FCA fines RBS, NatWest and Ulster Bank Ltd £42 million for IT failures

    Press Releases Published: 20/11/2014 Last modified: 20/11/2014
    The problems arose due to failures at many levels within the RBS Group to identify and manage the risks which can flow from disruptive IT incidents and the result was that ... We expect all firms to focus on how they ensure that they can meet the

  4. Firms continue to fail to meet our expectations on their use of dealing commission

    Multi-firm reviews Published: 03/03/2017 Last modified: 29/11/2021
    We summarise our findings from a review that analysed dealing commission expenditure across 31 investment managers (covering asset managers, wealth managers and host-authorised corporate director providers) between 2012 and 2015.

  5. PS15/19: Improving complaints handling, feedback on CP14/30 and final rules

    Policy statements Published: 22/07/2015 Last modified: 30/09/2022
    In the Policy Statement the FCA report on the main issues arising from CP14/30 and publish the final rules.

  6. FCA acts to help customers get better rates for cash savings

    Press Releases Published: 09/01/2020 Last modified: 09/01/2020
    The Financial Conduct Authority (FCA) is today proposing to reform the easy access cash savings market. Under new rules all firms will have to set a single easy access rate (SEAR) across all easy access accounts. Firms will have flexibility to offer

  7. A strategy for positive change: our ESG priorities

    Corporate documents Published: 03/11/2021 Last modified: 21/11/2022
    The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy.

  8. Credit card competition working fairly well but concern for customers in long-term debt

    Press Releases Published: 03/11/2015 Last modified: 26/10/2020
    The FCA has published its interim report into the credit card market, including its early thinking into potential remedies.

  9. An update on our approach to authorisation and our Brexit preparations

    Speeches Published: 30/10/2018 Last modified: 30/10/2018
    Speech by Sarah Rapson, Director, Authorisations at the Association of Professional Compliance Consultants (APCC) Autumn Conference.

  10. CP13/4: Distribution of retail investments: referrals to discretionary investment managers and adviser complaints reporting

    Consultation papers Published: 04/07/2013 Last modified: 07/02/2022
    We are consulting on some aspects of how to apply rules from our Retail Distribution Review.
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