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Showing 1321 to 1330 of 1596 search results for Firm level complaints data.

  1. Undertaking cashflow modelling to demonstrate suitability of retirement-related advice

    Published: 20/03/2024 Last modified: 20/03/2024
    Our work on reviewing defined benefit transfer advice and our ongoing supervisory work identified concerns about how firms prepare and use cashflow modelling.

  2. FSA - DP13/1 How the FCA could be more transparent

    Discussion papers Published: 05/03/2013 Last modified: 30/04/2014
    We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion.

  3. An evaluation of our general insurance renewal transparency intervention

    Corporate documents Published: 04/10/2019 Last modified: 27/03/2020
    The FCA evaluates the impact of its April 2017 intervention to increase transparency at renewal in general insurance markets.

  4. Investment managers still failing to ensure effective oversight of best execution

    Multi-firm reviews Published: 03/03/2017 Last modified: 25/11/2021
    We outline findings from supervisory work looking at how investment managers deliver best execution for their clients.

  5. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

    Press Releases Published: 17/11/2014 Last modified: 01/11/2016
    Extending the next business day rule so that firms have longer to get consumer acceptance that the complaint has been resolved. ... Reviewing the bi-annual Complaints Return to include more consumer-centric measures. Revising the FCA publication of

  6. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.

  7. Commentary on Mortgage lending statistics - March 2020

    Data Published: 10/03/2020 Last modified: 14/12/2023
    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. This commentary covers the MLAR statistics for 2019 Q4.

  8. GC15/2 General guidance on the application of ex-post risk adjustment to variable remuneration

    Guidance consultations Published: 26/03/2015 Last modified: 26/03/2015
    Following our annual review of the remuneration policies and practices of the proportionality Level 1 firms, we are consulting on revised general guidance on the application of ex-post risk adjustment ... The baseline for the cost benefit analysis (CBA)

  9. FCA places restrictions on twice as many consumer investment firms this year

    Press Releases Published: 18/10/2022 Last modified: 13/06/2023
    The FCA has placed restrictions on twice as many firms in the investment market compared to last year, as part of its strategy designed to prevent harm in the consumer investment market.

  10. Information about FCA's oversight of rules on production of value statements by asset managers 2019-2021 – September 2021

    FOI Release Date of Release: 27/09/2021
    FCA provides information about FCA's oversight of rules on production of value statements by asset managers 2019-2021.
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