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Showing 1331 to 1340 of 1596 search results for Firm level complaints data.

1331. How implementing the Mortgage Market Review will shape the new market

      Speeches Published: 01/10/2013 Last modified: 03/10/2013
      Speech by Linda Woodall, Director of Mortgages and Consumer Lending, the FCA, at the Financial Services Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.

1332. The Financial Conduct Authority places consumer protection at the heart of crowdfunding

      Press Releases Published: 06/03/2014 Last modified: 06/03/2014
      Also, new prudential regulations will be introduced over time so that these firms have capital to help withstand financial shocks. ... The new rules will provide the same level of protection to investors whether they engage with firms online, or offline

1333. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

      Press Releases Published: 14/04/2015 Last modified: 30/09/2016
      In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for

1334. TR13/3 - Banks’ control of financial crime risks in trade finance

      Thematic reviews Published: 01/07/2013 Last modified: 03/07/2013
      We undertake thematic projects to assess current and future risks in relation to a particular issue or product. This may be across a number of firms, within a specific part of the sector, or at market level.

1335. Reforms will make financial advice and guidance work better for consumers

      Press Releases Published: 14/03/2016 Last modified: 14/03/2016
      FAMR considered claims data from the Financial Ombudsman Service over the last 3 years and this shows comparatively few complaints relating to advice provided by independent financial advisers longer ago than ... 48% of these types of complaints were

1336. Balancing regulatory objectives in the dynamic consumer credit market

      Speeches Published: 27/09/2016 Last modified: 27/09/2016
      Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference.

1337. Compensation package agreed for consumers sold card security products

      Press Releases Published: 27/01/2015 Last modified: 28/01/2015
      We have been encouraged that, working closely with the FCA, a large number of firms have voluntarily come together to create a redress scheme that will provide a fair outcome for ... Any complaints referred to the Financial Ombudsman Service will be

1338. FCA Mortgage Conference 2015 — panel summaries

      News stories Published: 18/01/2016 Last modified: 16/06/2016
      There are concerns about the sustainability of current debt levels and the path dependence debt accumulation creates in a low wage growth and low interest rate environment. ... The panel believed consumer education was a necessary component of the

1339. FSA - GC13/3 Code of Practice for the relationship between the external auditor and the supervisor (‘the Code’)

      Guidance consultations Published: 19/03/2013 Last modified: 31/10/2014
      2001/2587)). This guidance is likely to be most relevant to regulated firms and their auditors. ... So our Supervisory Enhancement Programme put annual bilateral meetings in place between supervisors and external auditors of high impact firms.

1340. 15 million Brits suffer in silence as they lack confidence to complain

      Press Releases Published: 08/11/2018 Last modified: 08/11/2018
      Three quarters of consumers avoid making complaints Younger generation stew on issues rather than speaking up Poor travel etiquette and unhelpful shop assistants among top unspoken gripes Gok Wan and restaurateur and TV presenter Fred