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Showing 1381 to 1390 of 1596 search results for Firm level complaints data.
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Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty
Answer:. RBS instructed law firm Clifford Chance to conduct a review of the principal allegation in the Tomlinson Report – that RBS, through its Global Restructuring Group, was culpable of “systematic and ... If customers have concerns about their -
Review of TCFD-aligned disclosures by premium listed commercial companies
Following the introduction of a climate-related disclosure rule as a first step to improving the quality and quantity of disclosures across the corporate sector, we outline our preliminary observations and reiterate our expectations. -
Free trade in financial services and global regulatory standards: friends not rivals
Speech by Andrew Bailey, Chief Executive of the FCA, at the Economic Council Financial Markets Policy Conference. -
Ten years after Lehman: how accountants can make finance safer
Speech by Charles Randell, Chair of the Financial Conduct Authority and Payment Systems Regulator on how accountants can make finance safer. -
GC13/5 Supervising retail investment advice: inducements and conflicts of interest
It includes those circumstances when payments are made by providers to unregulated third party firms for the ultimate benefit of the advisory firm. ... It does not apply to firms within the same group that both manufacture and distribute their own retail -
FCA announces August and September events for former members of the British Steel Pension Scheme
We are hosting two events in Port Talbot for former members of the British Steel Pension Scheme (BSPS). These events will provide information for those who are concerned about advice they received when they transferred out of the scheme. -
The Financial Conduct Authority to gather evidence on how the PPI complaints process is working
While this work continues, the FCA expects firms to continue to deal with PPI complaints in accordance with our requirements. ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints. -
The role of consumer decision-making in ensuring good market dynamics in the mortgage sector
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, at the Mortgages Conference. -
FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud
Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that -
FSA CP13/9: Implementation of the Alternative Investment Fund Managers Directive Part 2
We are consulting on transposing the Alternative Investment Fund Managers Directive (AIFMD) in the UK.