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Showing 1401 to 1410 of 1596 search results for Firm level complaints data.

  1. Information for Cash Genie customers about its redress scheme

    News stories Published: 06/01/2016 Last modified: 18/05/2021
    Ariste Holding Limited, trading as Cash Genie, has entered into an agreement with the FCA to provide over £20 million redress to more than 92,000 customers for unfair practices.

  2. Creating a fair and competitive environment for retail banking in the interests of consumers

    Speeches Published: 26/11/2014 Last modified: 26/11/2014
    Speech by Karina McTeague, Director of Retail Banking, the FCA. This is the text of the speech as drafted, which may differ from the delivered version.

  3. Financial regulator sets out further reforms to improve markets and bolster competitiveness

    Press Releases Published: 05/07/2023 Last modified: 05/07/2023
    FCA sets out further reforms to help strengthen the UK’s leading position as a global and vibrant financial centre. 

  4. Statement on the CMA’s response to the Citizens Advice super-complaint on excessive prices for disengaged consumers

    Statements Published: 19/12/2018 Last modified: 19/12/2018
    The Competition and Markets Authority (CMA) has published its response to the Citizens Advice super-complaint on excessive prices for disengaged consumers. The super-complaint covers several markets, including insurance, cash savings and mortgages.

  5. HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices

    Press Releases Published: 20/01/2017 Last modified: 26/04/2019
    HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial

  6. CP15/17: Capital resources requirements for Personal Investment Firms (PIFs)

    Consultation papers Published: 28/05/2015 Last modified: 22/02/2018
    CP15/17: Capital resources requirements for Personal Investment Firms (PIFs). Consultation papers First published:. ... CP15/17: Capital resources requirements for Personal Investment Firms (PIFs) [PDF]. This paper will be relevant to:.

  7. Consumer Investments Strategy – 1 year update

    Corporate documents Published: 18/10/2022 Last modified: 15/06/2023
    The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  8. FCA outlines approach for implementation of Mortgage Credit Directive and regulatory framework for second charge mortgages

    Press Releases Published: 25/09/2014 Last modified: 01/10/2014
    The consultation paper also outlines the authorisation process for these firms and sets out the proposed data reporting requirements for second charge firms. ... A number of other changes will also be implemented including new knowledge and competency

  9. FCA to require insurance firms to publish details of last year’s premium

    Press Releases Published: 03/12/2015 Last modified: 03/12/2015
    FCA to require insurance firms to publish details of last year’s premium. ... In addition to requiring firms to disclose last year’s premium on renewal notices, the FCA is also proposing:.

  10. FCA fines Standard Chartered Bank £102.2 million for poor AML controls

    Press Releases Published: 09/04/2019 Last modified: 09/04/2019
    The Financial Conduct Authority (FCA) has fined Standard Chartered Bank (Standard Chartered) £102,163,200 for Anti-Money Laundering (AML) breaches in two higher risk areas of its business. This is the second largest financial penalty for AML
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