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Showing 1411 to 1420 of 1596 search results for Firm level complaints data.

  1. FS20/7: Product Value and coronavirus: guidance for insurance firms

    Policy and guidance Feedback statements Published: 03/06/2020 Last modified: 03/06/2020
    On 1 May 2020, we published draft guidance for insurance firms on assessing the value of their products in light of Coronavirus (Covid-19). This was subject to a short consultation period, which closed on 15 May. 

  2. Statistics on whistleblowing inquries about firms and advisers - August 2020

    FOI Release Date of Release: 18/08/2020
    FCA provides statistics on whistleblowing inquires about firms and individuals.

  3. FCA bans and fines trader £662,700 for manipulating gilt price during QE

    Press Releases Published: 20/03/2014 Last modified: 01/04/2014
    During QE the Bank purchased specified gilts from key firms through a competitive reverse auction. ... On specified days, firms offered to sell the Bank eligible gilts between 14:15 and 14:45.

  4. FS20/8: Business interruption insurance test case: feedback on draft guidance

    Policy and guidance Feedback statements Published: 17/06/2020 Last modified: 17/06/2020
    These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.

  5. FCA makes final appointment to ExCo with Georgina Philippou as Chief Operating Officer

    Press Releases Published: 22/09/2015 Last modified: 22/09/2015
    Georgina started her career as a researcher in a major accountancy firm before moving on to become an investment analyst for an institutional client stock broker and then a major investment ... Georgina has extensive enforcement experience across all

  6. FCA gives update on banks’ overdraft pricing decisions and plans to support consumers

    Statements Published: 01/07/2020 Last modified: 11/11/2021
    Our new rules on overdrafts address both how much the most vulnerable were being charged for unarranged overdrafts, and the level of fees and charges that many arranged overdraft customers were paying on top of interest rates.

  7. PS21/24: Enhancing climate-related disclosures by asset managers, life insurers and FCA-regulated pension providers

    Policy statements Published: 17/12/2021 Last modified: 17/12/2021
    We are introducing a new Environmental, Social and Governance sourcebook.

  8. TR14/21: Retail investment advice: Adviser charging and services

    Thematic reviews Published: 16/12/2014 Last modified: 31/08/2016
    We undertook a more detailed assessment of the design and delivery of the ongoing services of 12 firms. ... We also commissioned NMG Consulting to conduct consumer research into how consumers interact with advisory firms’ ongoing service propositions.

  9. FCA fines Execution Noble & Company Limited £231,000 for failings as a sponsor

    Press Releases Published: 06/01/2015 Last modified: 08/11/2016
    The Financial Conduct Authority (FCA) has fined sponsor firm Execution Noble & Company Limited (ENCL) £231,000 for breaches of the listing rules in relation to sponsors. ... The UKLA sought clarification from ENCL on their staffing situationfollowing

  10. Occasional Paper No. 19: Attention, Search and Switching: Evidence on Mandated Disclosure from the Savings Market

    Occasional papers Published: 18/07/2016 Last modified: 19/07/2016
    We test their effectiveness using field trials involving five regulated firms and 130,000 consumers. ... All interventions increased switching within providers, but not to higher-paying products available from other firms.
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