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Showing 1481 to 1490 of 1596 search results for Firm level complaints data.
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Self-certified mortgages from firms not based in the UK – warning to consumers
Self-certified mortgages from firms not based in the UK – warning to consumers. ... Under the ECD, firms can only contact customers on-line, not by telephone or post. -
FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience
The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms. -
PS20/16: Updating the Dual-regulated firms Remuneration Code to reflect CRD V
This PS summarises the feedback we received during the consultation period and our response to it. We set out our final rules on remuneration for dual-regulated firms and revise our previous guidance. -
FCA to consult on new rules for current account providers to publish information on service and performance
The Financial Conduct Authority (FCA) has today launched proposals to help customers make effective comparisons of the service levels available for personal current accounts and business current accounts. -
PS18/3: Perimeter guidance on personal recommendations on retail investments
This Policy Statement sets out our response to feedback on new perimeter guidance on what constitutes a personal recommendation, which we published in consultation CP17/28: FAMR Implementation Part II and insistent clients (PDF). -
TR18/5: Management of long-term mortgage arrears and forbearance
FCA findings on how mortgage lenders manage customers with long-term mortgage arrears and provide forbearance to affected customers. -
FCA fines PPC for misleading consumers and banks in first CMC case closed by the regulator
The Financial Conduct Authority (FCA) has fined Professional Personal Claims Limited (PPC) £70,000 for misleading consumers through its websites and printed materials. -
FCA sets out proposals to tackle concerns about general insurance pricing
The final report of our market study into the pricing of home and motor insurance. We are concerned these markets are not working well for consumers and set out proposed remedies to address this. -
FS16/2: Feedback Statement on Call for Input: Regulatory barriers to innovation in digital and mobile solutions
we would like to understand better the strategic regulatory barriers and enablers, either in the UK or at EU level, that prevent development of digital and mobile solutions. -
FCA confirms accountability rules for wholesale traders and interim rules on regulatory references
to hold individuals working at all levels in banking to appropriate standards of conduct - in particular:. ... the Senior Managers Regime focuses on individuals who hold key roles and responsibilities in relevant firms.