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Showing 1561 to 1570 of 1596 search results for Firm level complaints data.
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FCA finds annuity market not working for consumers - Competition Market Study launched
It covered 25 firms that represent 98 per cent of the annuity market by volume of sales in 2012. ... 31 firms sell pension annuities (25 of which were included in our review). -
FCA fines Towergate and former director Timothy Philip for client and insurer money failings
In addition, the firm’s failings placed insurer money at risk of loss. ... A fundamental requirement of the CASS Rules is that firms must keep client money separate from firm money in segregated client money bank accounts. -
CP15/22 Strengthening accountability in banking: Final rules (including feedback on CP14/31 and CP15/5) and consultation on extending the Certification Regime to wholesale market activities
In this paper we follow up on the feedback that we provided earlier this year in Consultation Paper 15/9: Strengthening accountability in banking: a new regulatory framework for individuals -
Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts
As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour. -
GC13/3 Examples of good and poor practice in ‘Banks’ control of financial crime risks in trade finance’
This proposed guidance relates to the following rule(s) in the FCA Handbook. -
FCA bans and issues largest ever fine of nearly £1 million on a retail sole trader for deliberately misleading vulnerable customers for personal gain
The Financial Conduct Authority (FCA) has fined sale and rent back arranger Gurpreet Singh Chadda £945,277 and banned him from working in the financial services industry for significant failings when conducting sale and rent back agreements. This -
HSBC agrees to extend redress scheme for customers impacted by historical debt collection practices
HSBC has voluntarily agreed to extend its redress scheme for customers who may have lost out by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct -
FCA one year on – effective regulation goes hand-in-hand with sustainable businesses
Speech by Clive Adamson, FCA Director of Supervision, at the Building Societies Association (BSA). This is the text of the speech as drafted, which may differ from the delivered version. -
FCA fines former Head of JP Morgan’s CIO International £792,900 for failing to be open and co-operative
Regulators need open communication with firms so that better decisions can be made sooner. ... At the very least a high-level indication that there were causes for concern during the meeting, the call or at any time before the 29 April 2012 would have -
The FCA’s new competition powers: what do they mean for the financial services industry?
Speech by Deb Jones, director of competition at the FCA, at a Scottish Financial Enterprise lunch, hosted by Maclay Murray & Spens LLP, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version.