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Showing 1571 to 1580 of 1596 search results for Firm level complaints data.

  1. FCA calls on firms to act following review of costs and charges disclosure in the investment sector

    Press Releases Published: 28/02/2019 Last modified: 28/02/2019
    The Financial Conduct Authority (FCA) has today published the key findings of supervisory work to assess the effectiveness of disclosure by asset managers and intermediaries, such as wealth managers, to their retail customers. This work was prompted
  2. FCA proposes rules on investment pathways and other measures to improve retirement outcomes for consumers

    Press Releases Published: 28/01/2019 Last modified: 29/01/2019
    The Financial Conduct Authority (FCA) is today consulting on measures to stop up to 100,000 consumers a year losing out on pension income when they access the pension freedoms.
  3. FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets

    Press Releases Published: 08/10/2018 Last modified: 08/10/2018
    The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the
  4. FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs

    Press Releases Published: 21/09/2015 Last modified: 21/09/2015
    Until 31 March 2014 Elizabeth was Chair of the Office for Legal Complaints. ... In June 2002 she was awarded a CBE for services to data protection.
  5. Sanctions systems and controls: firms’ response to increased sanctions due to Russia’s invasion of Ukraine

    Good and poor practice Published: 06/09/2023 Last modified: 20/03/2024
    We set out key findings from our assessments of sanctions systems and controls in financial services firms. We include examples of good practice and areas for improvement, to help firms deliver even greater compliance with sanctions.
  6. FCA fines Lloyds Banking Group firms a total of £28,038,800 for serious sales incentive failings

    Press Releases Published: 11/12/2013 Last modified: 25/11/2021
    The Financial Conduct Authority (FCA) has fined Lloyds TSB Bank plc and Bank of Scotland plc, both part of Lloyds Banking Group (LBG), £28,038,800 for serious failings in their controls over sales incentive schemes.
  7. Insurance providers warned not to undervalue cars or other insured items when settling claims

    Press Releases Published: 02/12/2022 Last modified: 02/12/2022
    Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze.
  8. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    Firms must ensure that they are taking into account the particular circumstances affecting customers who find themselves in difficulty. ... Firms need to be dealing with these customers proactively, without delays, in order to ensure they are not losing
  9. FCA, PRA and Bank of England set out plan to improve diversity and inclusion in regulated firms

    Press Releases Published: 07/07/2021 Last modified: 07/07/2021
    The FCA, PRA and Bank of England have opened a discussion with stakeholders on ambitious plans to improve diversity and inclusion in financial services, to achieve better outcomes for consumers and across markets.
  10. FCA sets out potential remedies to tackle concerns about general insurance pricing

    Press Releases Published: 04/10/2019 Last modified: 04/10/2019
    The FCA has today published the interim report of its market study into the pricing of home and motor insurance.