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Showing 1581 to 1590 of 1596 search results for Firm level complaints data.
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FCA decides to cancel payday lender’s interim permission and ban its sole director
Customer complaints were commonly disregarded, and excessive sums were taken out of some customers’ bank accounts. ... FCA, there was no requirement for senior managers of consumer credit firms to be approved. -
Santander UK to contact more than 270,000 borrowers after raising cap on mortgage standard variable rate in 2008 without being clear
The Financial Conduct Authority (FCA) has reached an agreement with Santander UK plc (Santander) that will see it contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its mortgage standard variable -
Anti-competitive conduct in the asset management sector: FCA Decisions under the Competition Act 1998
On 21 February 2019, the FCA decided that 3 asset management firms, Hargreave Hale Ltd, Newton Investment Management Limited and River and Mercantile Asset Management LLP (RAMAM), breached competition law. They shared strategic information during a -
PS16/3: Strengthening accountability in banking: Feedback on CP15/22 and CP15/31; final rules on extending the certification regime to wholesale market activities and interim rules on referencing
all levels in banks and other relevant firms to appropriate standards of conduct. ... Firms' deadline for issuing certificates for individuals under the certification regime is 7 March 2017. -
CP18/23: Claims management companies: recovering the costs of regulation and the Financial Ombudsman Service
This paper sets out our proposals for recovering the costs of regulating claims management companies (CMCs) when applications open for temporary permissions on 1 January 2019. -
From Diocletian to pay day loans: what can we learn from successful and unsuccessful price regulation?
Speech by Mary Starks, Director of Competition and Chief Economist at the FCA, delivered at the Social Market Foundation (SMF) lecture, London. -
Principal firms who have Credit Broking permissions: Good practice and areas for improvements
We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices. -
PS18/24: Approach to final Regulatory Technical Standards and EBA guidelines under the revised Payment Services Directive (PSD2)
This policy statement confirms the revised Payment Services and Electronic Money Approach Document and Handbook changes following consultation feedback. -
FCA research: A quarter of consumers would withdraw pension savings earlier to cover cost of living – making them vulnerable to scammer ‘misdirection’
The FCA launches its latest ScamSmart campaign aimed at giving consumers the knowledge and tools to avoid pension scams -
FSA bans and fines insurance broker Harbinder Panesar £212,237 for misappropriating money from his business and selling worthless policies
The Financial Services Authority (FSA) today banned insurance broker, Harbinder Panesar, from working in the financial services industry and fined him £212,237.