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Showing 651 to 660 of 1596 search results for Firm level complaints data.
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Innovation in financial services
Speech by Christopher Woolard, director of strategy and competition at the FCA, delivered at the FinanceAsia Annual Compliance Summit in Hong Kong on 10 November 2015. This is the text of the speech as drafted, which may differ from the delivered -
Aggregate Complaints Data 2015 H1 [xlsx]
Aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2014 H2 [xlsx]
Aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2014 H1 [xlsx]
Aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2013 H2 [xlsx]
Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress. -
Complaints data 2016 H1 summary info [pdf]
Latest statistics summary for complaints data for 2016 H1. -
IFPR implementation observations: quantifying threshold requirements and managing financial resources
Firms should consider these and how they can strengthen their processes. -
hksvf (clone) (clone of FCA authorised firm)
hksvf (clone) (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to -
Financial Conduct Authority statement on PPI
In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should -
Global regulation in the post-crisis era
Speech by John Griffith-Jones, Chairman, FCA, delivered at the TheCityUK Annual Conference on 30 June 2016.