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Showing 981 to 990 of 1596 search results for Firm level complaints data.

  1. Firm Details Attestation (FDA) since January 2021 - January 2022

    FOI Release Date of Release: 28/01/2022
    The FCA responds to multiple questions on Firm Details Attestation.

  2. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    from November 2008 to October 2011, to identify and address inappropriate bias within the remuneration structure for the complaint handling teams, which incentivised staff to close as many complaints as possible, ... meaning that there was a risk that

  3. TR14/1 – Transition Management Review

    Thematic reviews Published: 10/02/2014 Last modified: 10/02/2014
    And we looked at the levels of oversight, governance and controls within the firms conducting transition management. ... We expect firms:. to be vigilant in monitoring the application of controls to meet their obligations.

  4. Share, bond and boiler room scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how share and bond scams work, how to avoid them and what to do if you’re scammed.

  5. Practical implications of US law on EU practice

    Speeches Published: 19/01/2017 Last modified: 20/01/2017
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the Practising Law Institute’s annual seminar on securities regulation in Europe.

  6. The FCA publishes data on complaints and redress for the first half of 2013

    Press Releases Published: 16/10/2013 Last modified: 16/10/2013
    Publishing complaints data is a powerful tool that helps encourage competition between firms to improve their service to customers; and help consumers assess their relationships with banks and other providers.”. ... 1,425. Close. The latest complaints

  7. Claims management companies enter FCA regulation today

    Press Releases Published: 01/04/2019 Last modified: 01/04/2019
    The Financial Conduct Authority (FCA) begins regulating the claims management industry from today (1 April). All claims management companies (CMCs) in England, Scotland and Wales will now have to demonstrate they meet and maintain minimum standards

  8. Apply to become a consumer credit lender or hirer

    Firm authorisation Published: 15/11/2023 Last modified: 16/11/2023
    Find out how to apply to the FCA for authorisation If you want to engage in regulated activities as a lender or hirer.

  9. Electronic money and payment service providers: conduct of business requirements

    Tasks for firms Published: 29/07/2015 Last modified: 30/08/2023
    Read more about how conduct of business requirements affect payment service providers (PSPs) and electronic money issuers.

  10. PS16/13: Implementation of the Market Abuse Regulation

    Policy statements Published: 28/04/2016 Last modified: 13/10/2016
    In this Policy Statement we report on the main issues arising from Consultation Paper 15/35: Policy proposals and Handbook changes related to the implementation of the Market Abuse Regulation (2014/596/EU) – and Consultation Paper 15/38:
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