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Showing 151 to 160 of 549 search results for Firm level complaints data 2021.

  1. UK MiFID transparency calculations

    Data Published: 05/11/2021 Last modified: 14/05/2024
    This page contains updates on the UK MiFID transparency calculations and the latest published data.

  2. Aggregate complaints data to 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress.

  3. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  4. Personal data and recruitment

    Last modified: 22/02/2023
    How and why the FCA uses applicants' personal data collected during the recruitment process.

  5. The retail intermediary market 2020

    Data Published: 29/07/2021 Last modified: 21/07/2022
    This page provides the FCA's analysis of the intermediary sector in 2020 based on data drawn from the Retail Mediation Activities Return (RMAR).

  6. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.

  7. Monthly PPI refunds and compensation

    Data Published: 07/05/2020 Last modified: 29/04/2021
    The FCA provides figures on refunds and compensation paid to customers who have complained about PPI.

  8. Market Watch 74

    Newsletters Published: 25/07/2023 Last modified: 25/07/2023
    n this Market Watch, we describe some of our recent supervisory observations, covering RTS 22 transaction reporting and the submission of financial instrument reference data under RTS 23.

  9. Market Watch 68

    Newsletters Published: 16/11/2021 Last modified: 19/11/2021
    In this Market Watch we discuss web-based trading platforms, which are widely used for Rates and Fixed Income products and share our concerns about gaps in users’ surveillance of web-based platform activity.

  10. Regulation for a different world

    Speeches Published: 06/05/2021 Last modified: 07/05/2021
    Speech by our CEO, Nikhil Rathi, on Regulation for a Different World at the Association of Foreign Banks.