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Showing 171 to 180 of 549 search results for Firm level complaints data 2021.

171. Keeping your firm's details up to date

     Tasks for firms Published: 03/05/2015 Last modified: 01/05/2024
     Learn how to keep your firm’s details up to date, and about the Firm Details Attestation and Directory Persons' Attestation.

172. Payment Accounts Regulations 2015 (PARs)

     Tasks for regulated firms Published: 10/02/2016 Last modified: 10/02/2023
     Find out more about Payment Accounts Regulations (PARs), including information on what they aim to improve.

173. Supervisory correspondence

     About us How we regulate Published: 23/07/2020 Last modified: 31/05/2022
     Find out how we communicate with the firms we supervise.

174. Sustainability TechSprint

     Published: 16/11/2021 Last modified: 19/11/2021
     In October 2021 we held a TechSprint focused on building technological solutions to overcome challenges faced by regulators in monitoring ESG Data and Disclosures.

175. FCA consults on complaints handling improvements

     Press Releases Published: 12/12/2014 Last modified: 07/02/2022
     Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

176. Aggregate complaints data to 2020 H2 [xlsx]

     Data Published: 29/04/2021
     Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress.

177. Complain about us, the PRA or the Bank of England (the regulators)

     How we operate Published: 04/04/2016 Last modified: 13/03/2024
     Find out how to make a complaint about the regulators and how we investigate complaints.

178. Rolling regulation forwards

     Speeches Published: 16/11/2022 Last modified: 16/11/2022
     Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.

179. FCA performance scorecard - comparison metrics for personal current accounts 2020

     Data Published: 09/01/2020 Last modified: 15/01/2021
     This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.

180. Business interruption insurance

     Firms Focus areas Published: 11/05/2020 Last modified: 30/04/2024
     Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis.