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Showing 241 to 250 of 549 search results for Firm level complaints data 2021.
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CP21/13: A new Consumer Duty
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers -
Personal data and supervision
How and why the FCA uses personal data to carry out its supervision functions. -
Mortgage fraud
If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself. -
FCA urges Claims Management Companies and High Cost Lenders to work better together
We remind HCLs and CMCs that we expect them to work together to resolve disputes and disagreements in the interest of their customers. -
LIBOR and mortgage interest rates
LIBOR is an interest rate benchmark that’s being phased out. If your mortgage uses LIBOR, find out what you should expect to happen and what you need to do. -
Heritage Pensions Limited in liquidation
As Heritage Pensions Limited has entered liquidation, we set out the steps Heritage clients should take and advice on how to protect against scams. -
FCA Authorisations operating service metrics 2022/23 Q4
The FCA reports on its authorisations metrics quarterly, to provide greater transparency of its performance. This data is for January to March 2023. -
OPBAS publishes report on progress and themes from 2020/21
The Office for Professional Body Anti-Money Laundering Supervision (OPBAS) releases its 2020/21 report on progress made in tackling money laundering by professional body supervisors. -
Advice Guidance Boundary Review
The FCA sets out the basis for its joint review of the Advice Guidance Boundary with the Treasury. -
Firm Details Attestation (FDA) since January 2021 - January 2022
The FCA responds to multiple questions on Firm Details Attestation.