Search results
Showing 501 to 510 of 549 search results for Firm level complaints data 2021.
-
FCA bans and censures managing director of SIPP operator Montpelier Pension Administration Services Limited
The FCA has banned Kevin Wells, the managing director of Montpelier Pension Administration Services Limited (MPAS), from performing any significant influence function at any regulated firm, and also censured him. -
Statement on non-damage BI settlements and deductions in relation to government support
Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. -
Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary
Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey. -
Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise
Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority. -
Proceeds of fraud - Detecting and preventing money mules
We share the key findings from our review of payment account providers’ systems and controls against money mule activity. -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Five individuals banned and fined for causing losses to pension customers
The FCA has prohibited five directors of financial advice firms from working in financial services and fined them over £1 million, after they caused significant losses to pension customers. -
The importance of culture in driving behaviours of firms and how the FCA will assess this
Speech by Clive Adamson, Director of Supervision, the FCA, at the CFA Society - UK Professionalism Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Keeping pace with rising costs – improving financial inclusion for consumers
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022 -
FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience
The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.