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Showing 511 to 520 of 549 search results for Firm level complaints data 2021.
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FCA appoints new Head of Leeds Office as it recruits 200 roles as part of Transformation
William Hague, the FCA’s former Chief People Officer, will lead on setting up our new office in Leeds. -
An update on our approach to authorisation and our Brexit preparations
Speech by Sarah Rapson, Director, Authorisations at the Association of Professional Compliance Consultants (APCC) Autumn Conference. -
PS20/16: Updating the Dual-regulated firms Remuneration Code to reflect CRD V
This PS summarises the feedback we received during the consultation period and our response to it. We set out our final rules on remuneration for dual-regulated firms and revise our previous guidance. -
Cryptoasset registration: information for applicants
The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration. -
PS21/12: Assessing value for money in workplace pension schemes and pathway investments: requirements for IGCs and GAAs
We are consulting on how Independent Governance Committees (IGCs) and Governance Advisory Arrangements (GAAs) compare the value for money (VfM) of pension products and services and promote the best value for pension scheme members. -
Interest rate benchmark reform: transition to a world without LIBOR
Andrew Bailey, chief executive of the FCA, on transitioning from LIBOR to alternative interest rate benchmarks. -
Santander UK to contact borrowers affected by SVR cap margin rise in 2008
Santander UK has agreed to contact more than 270,000 mortgage customers that it did not give clear information when it raised the cap margin linked to its SVR in 2008. -
Branch and ATM closures or conversions; good practice and areas for improvement
Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions. -
Ten years after Lehman: how accountants can make finance safer
Speech by Charles Randell, Chair of the Financial Conduct Authority and Payment Systems Regulator on how accountants can make finance safer. -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
The FCA is working closely with firms to help improve their complaint handling processes to a level that consumers would expect and to remediate any detriment that may have occurred. ... Six of the firms involved were generally delivering fair outcomes