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Showing 521 to 530 of 549 search results for Firm level complaints data 2021.

  1. The FCA and PRA propose measures to boost diversity and inclusion in financial services  

    Press Releases Published: 25/09/2023 Last modified: 07/11/2023
    In consultation papers published today, the financial regulators have set out proposals to boost diversity and inclusion to support healthy work cultures, reduce groupthink, and unlock talent.
  2. Draft information for consumers: dealing with financial difficulties during coronavirus

    Guidance consultations Published: 22/05/2020 Last modified: 16/08/2021
    FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus
  3. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.
  4. Redress package agreed for consumers mis-sold CPP insurance products

    Press Releases Published: 22/08/2013 Last modified: 22/11/2021
    The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection
  5. TR18/5: Management of long-term mortgage arrears and forbearance

    Thematic reviews Published: 06/12/2018 Last modified: 29/11/2021
    FCA findings on how mortgage lenders manage customers with long-term mortgage arrears and provide forbearance to affected customers.
  6. FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies

    Press Releases Published: 13/02/2013 Last modified: 23/11/2021
    The Financial Services Authority (FSA) has published the results of a mystery shopping review, carried out between March and September 2012, looking into the quality of investment advice given by banks and building societies.
  7. The FCA publishes findings of review into interest-only mortgages and reaches agreement with lenders to contact interest-only borrowers

    Press Releases Published: 02/05/2013 Last modified: 24/11/2021
    The Financial Conduct Authority (FCA) has published its research into consumers’ ability to repay their interest-only mortgages when they mature.
  8. Mortgages and coronavirus: updated draft guidance for firms

    Policy and guidance Guidance consultations Published: 22/05/2020 Last modified: 17/08/2021
    FCA proposes updated draft guidance for firms on mortgages, debt advice and coronavirus
  9. Standard Life Aberdeen (clone of FCA recognised product and UK registered company)

    Warnings Published: 29/10/2020 Last modified: 13/07/2021
    Standard Life Aberdeen (clone of FCA recognised product and UK registered company) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with
  10. Ensuring the UK remains open for business – requirements for foreign-owned firms

    Speeches Published: 13/11/2013 Last modified: 14/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Association of Foreign Banks, London. This is the text of the speech as drafted, which may differ from the delivered version.