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Showing 151 to 160 of 480 search results for Firm level complaints data 2022.

  1. Expectations of firms selling client banks

    Firms Published: 19/12/2023 Last modified: 19/12/2023
    In the FCA's view, the client bank is the firm’s asset. It will act where these lists are being sold with redress liabilities.

  2. Financial promotions data 2022

    Data Published: 03/02/2023 Last modified: 03/02/2023
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022.

  3. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  4. Firm specific complaints data 2012 H2 [xlsx]

    Data Published: 15/04/2013 Last modified: 04/08/2016
    Firm level complaints data for firms receiving 500 or more complaints within a six-month reporting period. This file covers firms with reporting periods ending between 1 July 2012 and 31 December 2012.

  5. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

  6. Information on super complaints received by the FCA - March 2022

    FOI Release Date of Release: 17/03/2022
    The FCA answers questions regarding super complaints it has received.

  7. Market Watch 74

    Newsletters Published: 25/07/2023 Last modified: 25/07/2023
    n this Market Watch, we describe some of our recent supervisory observations, covering RTS 22 transaction reporting and the submission of financial instrument reference data under RTS 23.

  8. Understanding mortgage prisoners

    Data Published: 17/01/2020 Last modified: 15/09/2022
    Following the FCA's Policy Statement on the changes to the responsible lending rules, it has published further data on the mortgage prisoner population. 

  9. Retail Mediation Activities (RMA)

    Registers and systems Published: 24/05/2016 Last modified: 13/06/2022
    Retail Mediation Activities (RMA)

  10. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.