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Showing 201 to 210 of 480 search results for Firm level complaints data 2022.

  1. Is it the right investment for you?

    InvestSmart Last modified: 14/08/2023
    With so many different investments on offer, following these five steps can help you choose investments that suit your needs and aims.

  2. Business interruption insurance test case – Insurer claims data

    Data Published: 31/03/2023 Last modified: 31/03/2023
    The FCA gathers information regularly from all affected insurers on the progress of their non-damage business interruption insurance claims, and publishes this data.

  3. Prescribed Persons Annual Report 2022/23

    Data Published: 20/07/2023 Last modified: 20/07/2023
    The FCA is reporting on the whistleblowing disclosures made to it, under the Prescribed Persons Regulations 2017 covering April 2022 to 31 March 2023.

  4. The future of open banking and the Joint Regulatory Oversight Committee

    Firms Published: 21/06/2022 Last modified: 13/05/2024
    On 5 June 2023, the Joint Regulatory Oversight Committee set out an ambitious programme of work to take forward recommendations for the next phase of open banking in the UK. This includes the creation of two regulator-led working groups. The groups

  5. Investigation opening criteria

    How we operate Published: 22/04/2016 Last modified: 21/02/2022
    Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct

  6. Aggregate complaints data: 2020 H1

    Data Published: 15/12/2020 Last modified: 29/04/2021
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group.

  7. Financial crime resources

    Published: 08/02/2024 Last modified: 03/07/2024
    Find publications about our Financial Crime Public Commitment, including news, speeches, podcasts, events and external publications.

  8. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

  9. FCA statement - insuring SMEs: business interruption

    Statements Published: 01/05/2020 Last modified: 01/05/2020
    FCA announces it intends to obtain a court declaration to resolve contractual uncertainty in business interruption insurance cover

  10. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    an issue; does the firm know who is accountable for what within their firms and do they hold them to account? ... We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any